FAQ
Frequently Asked Questions
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- Product
- Order
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- Shipping
- Ingredients
Are your products genetically modified?
No, all of our products are non-GMO!
What is the best way to store your products?
Always store your tomatoes in a cool, dry place. Once opened, store them in an airtight container in the refrigerator for up to a week.
Are your cans BPA free?
Yes, our cans are BPA free!
Are your products kosher?
Yes, our products are kosher!
Are your products dairy free?
Yes, our products are dairy free!
Is your product natural?
Yes! All of our tomatoes are all natural.
Do you offer wholesale?
For any wholesale inquiries, please visit www.orlandofoods.com! You can also contact them at inquiries@orlandofoods.com
Can I cancel my order?
Yes, you can cancel your order within 4 hours of your purchase.
Can I return/exchange my oder?
If an item arrives damaged and you wish to return it, please contact us at wecare@ciaotomatoes.com
Where can I find the best buy date?
Our best buy dates are printed on the tops of our cans in the American format (month/day/year)
Do you ship internationally?
At this time we do not ship internationally.
Do you have physical coupons available?
No, at this time we do not have coupons available to mail.
Can I get my order on the same day?
No, we only offer ground shipping at this time.
What are does DOP mean?
DOP means "Protected Designation of Origin." It's a geographical indication in Europe that verifies that a product originates and is produced in a geographical location and complies with product specifications. All DOP items carry a seal that is issued by the European Union (EU). The seal is typically red and yellow and can be found on the side of our labels! In Italy, San Marzano tomatoes must adhere to strict guidelines regarding where and how they are grown and processed.
How can you determine which San Marzano tomatoes are real?
Check out this article on How to Identify Real San Marzano DOP Tomatoes!
